Privacy Policy

Legal Entity: Tripod | Brand: Round2Earth

Official Website: buyround2earth.com

1. INTRODUCTION: OUR OBLIGATION TO YOUR PRIVACY

Welcome to Round2Earth, a sub-brand of the Tripod Group. We respect the privacy of our users and are committed to protecting the personal information you share with us. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our website, buyround2earth.com, or use our mobile applications and related media channels.

We operate our international sourcing from New Jersey and New York (USA) and manage Indian operations from Delhi, Mumbai, and Chennai. Because we handle cross-border transactions, your privacy is our top priority. By accessing our services, you agree to the collection and use of your data as described here. If you do not agree, please refrain from using the site. We reserve the right to update this policy at any time, and we encourage you to review it periodically.

2. DETAILED COLLECTION OF YOUR INFORMATION

We may collect various information if you seek to place an order for a product to us on the Site.

We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number.

Though we collect payment details, payment card details or bank account details, it is collected through a third party payment gateway and at no time does the information enter our company’s systems. We need this information in order to allow you to go ahead with placing your order for a product. We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you when the product is about to be delivered.

We may pass your name and address on to a third party in order to make delivery of the product to you. Your name and contact information may be shared with our suppliers and/or courier partners in the interest of fulfilling you order.

We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries.

You must only submit to us or our agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

You are responsible for keeping your password confidential. Your order details may be stored with us and you may access this information by logging into your account on the Site. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

By signing up with our site you agree to receive certain marketing communications from buyround2earth.com and certain affiliates and suppliers. If at any point you do not want to receive this marketing information you may opt-out of the service.

3. FINANCIAL DATA AND SECURE TRANSACTIONS

At Round2Earth (Tripod), we maintain a Zero-Storage Policy for financial data.

Payment Gateways: All your payment details (Credit/Debit Card, Net Banking, UPI) are captured directly by our authorized, RBI-compliant payment gateways—PhonePe and Cashfree.
No Internal Storage: At no point does your sensitive financial information enter our company’s internal systems or servers. This ensures that your money and data are protected by the highest level of bank-grade encryption.

4. HOW WE UTILIZE THE INFORMATION WE COLLECT

Having accurate information allows us to provide a customized and efficient experience. We use your data to:

Order Fulfillment: To process your purchases, manage payments, and ensure your USA-imported products reach you safely.
Fraud Prevention: To monitor and analyze usage trends, detect fraudulent transactions, and protect against criminal activity.
Communication: To email you regarding your account, send newsletters (which you can opt-out of), and provide customer support.
Targeted Experience: To generate a personal profile that makes your future visits to buyround2earth.com more personalized and efficient.

5. DISCLOSURE AND DATA SHARING POLICY

We do not sell or rent your personal information to third parties for marketing purposes. We only share information in specific scenarios:

By Law: If required to respond to legal processes, subpoenas, or to protect the rights and safety of others.
Affiliates & Business Transfers: We may share data with our parent company, Tripod, or subsidiaries who honor this policy. In case of a merger or sale, your data may be transferred to the successor entity.
Your information is used solely to:
Process and deliver your international orders.
Manage customs clearance and legal documentation.
Provide customer support and order updates.
Prevent fraud and ensure secure transactions.

. THIRD-PARTY DISCLOSURE (STRICT POLICY)

We DO NOT sell, rent, or share your data with any third-party marketing or analysis firms. Data is only shared with:

Payment Gateways: Cashfree & PhonePe (Secure encrypted processing).
Logistics: DHL/FedEx & Customs Agents (Only for delivery and legal clearance).

4. SECURITY & STORAGE

Your data is stored on secure, encrypted servers. We maintain a Zero-Storage Policy for financial data (Card/CVV). We only retain personal data as long as required for legal and tax purposes.

6. TRACKING TECHNOLOGIES: COOKIES AND WEB BEACONS

We use cookies, web beacons, and tracking pixels to customize the site and improve your experience.

Analytics: We partner with vendors like Google Analytics to track user activity and understand the popularity of certain products.
User Control: You can reject cookies through your browser settings, but please note that some features (like your shopping cart memory) may not function properly without them.

7. DATA SECURITY AND INTERNATIONAL STORAGE

Your information is stored and processed on secure servers located in various geographies, including the United States and India. We use administrative, technical, and physical security measures to protect your data. While we take every reasonable step to secure your info, please remember that no method of transmission over the internet is 100% secure. However, we ensure that our third-party hosting vendors provide industry-standard security protocols.

8. YOUR PRIVACY RIGHTS AND CONTROLS

Account Information: You can review, change, or terminate your account at any time by logging into your settings.
Do-Not-Track (DNT): We currently do not respond to DNT browser signals as no uniform technology standard has been finalized.
California Privacy Rights (For US Transparency): Although we focus on India, we respect global standards. California residents (and all our global users) have the right to request information regarding the categories of data we collect.
Children’s Privacy: We do not knowingly market to or solicit data from children under the age of 13. If you believe we have such data, please contact us immediately.

9. CONTACT US: WE ARE HERE TO HELP

If you have any questions or comments about this detailed Privacy Policy, please reach out to our team:

Brand Name: Round2Earth
Legal Name: Tripod
Grievance Officer Email: support@buyround2earth.com
Customer Support Hotline: +91 93010212477
Registered Office: H. No. 145 Main Road, Patparganj Village Mayur Vihar Phase 1 East Delhi – 110091